Privacy Policy
Effective from 14 October 2026
Who processes your data
The data controller is DomusDigital, s.r.o., Company ID 23956780, registered in the Commercial Register kept by the Municipal Court in Prague, Section C, File 434742, registered office Korunní 2569/108, 101 00 Prague, Czech Republic. For privacy matters, contact us at info@domusdigital.cz.
Contact form
When you write to us via the form, we process your name, email and message. The message is delivered to us by email and is not stored on the website. We use the data only to reply to you and, where relevant, to prepare an offer (Art. 6(1)(b) and (f) GDPR). We keep the correspondence for as long as needed to handle your inquiry and any follow-up cooperation, no longer than 3 years after the last communication.
Phone and WhatsApp
If you call us or message us on WhatsApp, we process your phone number and the content of the communication for the same purpose and period as for the contact form. WhatsApp messages are also processed by its operator, WhatsApp Ireland Limited (Meta group), under its own terms.
AI chat
The chat on this website is operated by artificial intelligence, not a human. Answers are generated by a language model and may contain inaccuracies – we are happy to confirm binding information by email.
- We store conversations to improve answers and follow up on your questions. Conversations are deleted automatically after 12 months.
- If you share a phone number in the chat, we store it and send it to ourselves by email so we can call you back.
- The text of your messages is sent for processing to OpenRouter, Inc. (USA) and to the language model provider OpenRouter forwards the request to. These providers may process data outside the EU.
- Please do not enter sensitive data in the chat (health information, national ID numbers, passwords, etc.).
The legal basis is our legitimate interest in answering questions about our services (Art. 6(1)(f) GDPR) and, for a phone number, your request to be called back (Art. 6(1)(b) GDPR).
Abuse protection
To protect the chat from bots, we briefly store a hash of your IP address from which the IP address itself cannot be recovered. These records are deleted after about an hour.
Cookies and analytics
The website uses technical cookies necessary for it to work (session, language choice, form security). These do not require your consent. We remember your cookie choice in your browser storage.
Only with your consent we measure traffic using Google Analytics 4 (Google Ireland Limited).
It stores analytics cookies (_ga, _ga_*) for up to 2 years and processes data about your visit,
such as pages viewed, device type and approximate location. Data may be transferred to the USA under the
EU-US Data Privacy Framework. We keep analytics data for 14 months. The legal basis is your consent
(Art. 6(1)(a) GDPR), which you can withdraw at any time
in cookie settings.
We do not use marketing or advertising cookies.
Some libraries (Bootstrap, jQuery, SweetAlert2, Nette) are loaded from public CDNs (jsDelivr, unpkg, jQuery CDN), which technically process your IP address when doing so.
Who else has access
We never sell your data. It is processed only by suppliers the website cannot work without: our hosting provider, email service providers (including Google), Google Analytics (only with consent) and, for the AI chat, OpenRouter and the language model provider mentioned above.
Your rights
You have the right to access, rectify or erase your data, restrict processing, data portability and the right to object to processing based on legitimate interest. Just write to info@domusdigital.cz. If you are not satisfied, you can lodge a complaint with the Czech Office for Personal Data Protection (uoou.gov.cz).